Volunteer Management Strategies

Description: Are you a coalition leader whose coalition is struggling to accomplish goals? Do you lead volunteers in a community prevention program but have no idea how to retain them? Are you a volunteer manager who hears a lot of frustration from recruited volunteers? In this workshop, participants will discuss real examples of volunteer management pitfalls and leave with tools that can support positive volunteer interaction and goal accomplishment. By utilizing the volunteer management model, participants ensure higher rates of volunteer satisfaction and retention that lead to significant community impact.

CEUS: Prevention, CHES
Hours: 1.5
Domains: P4: Community Organization

Learning Objectives:

1. Explain how the volunteer management model supports the work of prevention in communities.
2. Identify the 5 components of successful volunteer management.
3. Troubleshoot 2 common pitfalls in volunteer management roles.

Presenter: Ashley Mack & Amy Hamilton

Presenter Bio: Ashley Mack is a Prevention Consultant with You Thrive Training & Consulting, LLC specializing in project design and evaluation, program management, and behavioral health prevention and early intervention. Ashley has worked in the Public and Nonprofit sectors for over 15 years, with the last 6 years focusing specifically in the behavioral health field.  She is currently an Ohio Certified Prevention Consultant and serves as a coach for the Ohio Coaching and Mentoring (OCAM) Network where she specializes in training on prevention relevant topics such as alcohol and other drugs, meeting facilitation, strategic planning, and prevention science. Ashley graduated from Wright State University with a B.A. in Urban Affairs and Nonprofit Management and a Master’s degree in Public Administration.

Presenter Bio: Amy Hamilton has worked in the non-profit and government sectors for over 17 years, with specific expertise in volunteer management, training facilitation, curriculum development, program management, community organizing and coalition development. Amy is a certified Adult & Youth Mental Health First Aid, QPR Suicide Prevention Gatekeeper, PAX Tools, Trauma Informed Care, and Social Resilience Model instructor and has developed local and state-wide trainings on topics including behavior health theories and practice, strategic planning, organizational development, volunteer management, and the utilization of diversity, equity, and inclusion theories. She holds a Bachelor of Science in Social Work with a minor in Gender and Diversity Studies from Xavier University. Amy also graduated magna cum laude from the University of Dayton with a Master's degree in Public Administration and Certificate in Nonprofit and Community Leadership.