Mastering Communication Skills: The Key to Effective Workplace Interaction
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Mastering Communication Skills: The Key to Effective Workplace Interaction
1:00 pm - 4:15 pm
Event Summary
Nov 18, 2026
1:00 pm - 4:15 pm
CEUs: Prevention, CHES
3 Hours
Domains: PS1: Personnel Supervision & Program Management
Description:
| Clear, confident communication is the key to strong teams and successful organizations. In this engaging training, you’ll learn how to recognize communication styles, strengthen active listening, and apply the 3 Cs—clear, concise, and consistent—to every interaction. You’ll also explore non-verbal and professional communication strategies, assess your organization’s current communication practices, and design a plan to improve collaboration and alignment. Walk away with practical tools to build stronger connections, enhance teamwork, and create a culture of open, effective communication. |
Learning Objectives:
- Define the basics of communication and what it means to organizations today
- Describe your communication style and how it works with/against others
- Identify a minimum of 3 communication tools
Presenter(s):
Andrea Hoff MPA, GPC, OCPC, ICPS & Allison Zepernick BSBA, OCPS
